Messaging Terms

These terms apply to anyone who texts, calls or chats with a business that uses Rook.

• What these messages are. When you contact a participating business, you may receive text messages from that business, sent through Rook, about your request: answers to questions, estimates, appointment scheduling, confirmations, reminders and follow-ups. Some replies are written by an automated assistant; ask at any time to reach a person.
• How you opt in. You opt in by texting the business, by choosing to receive a text after a missed call, or by checking the consent box on the business's website form or chat.
• Message frequency varies based on your conversation with the business.
• Message and data rates may apply.
• Opt out any time by replying STOP. You will receive one confirmation message and no further texts unless you opt in again.
• Help: reply HELP, or contact support@rooksync.com.
• Carriers are not liable for delayed or undelivered messages.
• Your information is handled as described in the Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.